Frequently Asked Questions

General Brewery Questions

How long has Tröegs Brewery been open?

 

Tröegs Brewery was founded in 1996 by brothers John and Chris Trogner. The first keg was sold to a local restaurant in Harrisburg on July 18, 1997.

 

What's in the name Tröegs?

 

Tröegs is a family nickname, from the founders' surname Trogner. When combined with a Flemish word “Kroeg,” meaning "pub," we get Tröegs.

 

Can you ship beer?

 

No. Pennsylvania state law does not permit us to ship beer to customers directly.

 

What activities are available to me at the brewery?

In addition to good old fashion beer drinking, our Tasting Room now offers a full Snack Bar menu featuring small and large plates, sandwiches, and sweets. We also feature daily rotating chef’s specials.  Additionally, we have a large General Store filled with official Tröegs merchandise. Everything from beer to apparel to miscellaneous items like Frisbees, coasters, and glassware is available for purchase. If it is information you seek, we also offer Self-Guided Tours as well as Guided Tasting Tours. The Tasting Tour includes beer samples and a take home souvenir glass. Guided Tasting Tour reservations are highly recommended and are limited to 10 people per tour. Visit www.troegs.com to make a reservation. If the kiddies are in tow, we have puzzle and coloring sheets as well as crayons (available at our greeter kiosk in the lobby) to keep them busy while you eat, drink and be merry. 

 

Self-Guided Brewery Tour Hours:

Sun-Wed: 11am to 9pm

Thu-Sat: 11am to 10pm

Cost: FREE

 

Guided Tasting Tour Hours:

Tue-Thu: 11:30am, 1pm and 2:30pm

Fri-Sat: 11:30am, 1pm, 2:30pm and 4pm

Cost: $5

Are children allowed to take the Guided Tasting Tour?

Unfortunately, visitors under the age of 21 are not permitted to take the Guided Tasting Tour due to safety reasons. However, feel free to bring the whole family and take a stroll down the Self-Guided Tour path at your leisure! You can also drink beer on the Self-Guided Tour... as long as you are 21 or older.

What’s your favorite beer?

The one with the Tröegs logo on the bottle. Seriously though, feel free to ask our employees what their favorite beers are when you visit the brewery. We love talking to our patrons!

 

Will you make a Hershey’s chocolate beer?

While we have no plans to brew a beer using Hershey’s chocolate, it does make sense now that we’re situated in Hershey, PA, doesn’t it?

 

What’s in the barrels?

The barrels in our Barrel Aging room contain potential future batches of our Splinter beer releases. Our Splinter beers are special limited batches that have been matured in various barrels, then bottle conditioned, and finally released to the public. Past Splinter beers include: Splinter Red (bourbon barrel-aged Mad Elf); Splinter Gold (Scratch #3 Belgian Tripel aged in oak barrels and doused with Brettanomyces); Splinter Blue (DreamWeaver Wheat matured in oak barrels with wild yeast and souring bacteria then aged on tart cherries); and Splinter Black (Imperial Stout brewed with cacao nibs and turbinado sugar, then barrel-aged on Ugandan Gold vanilla beans in virgin Pennsylvania oak barrels). Please be patient; just like children, it takes a long time for the beer to fully mature (although the male beers definitely take much longer than the female beers).

 

When does Mad Elf come out?

Mad Elf is our holiday seasonal beer release. It is typically released in bottles in mid-October and on draft in mid-November. While there is no release date set in stone, you can use these timeframes as general guidelines.

When does Nugget Nectar come out?

Nugget Nectar is our late winter seasonal beer release. It is typically released in bottles and on draft in late January or early February. While there is no release date set in stone, you can use this timeframe as a general guideline.

 

Why is Nugget Nectar not a year round beer?

Despite its cult status, we feel it is best to keep Nugget Nectar as a seasonal release so fans have something to look forward to each year. 

 

In which states can I find Tröegs beers?

In addition to our native PA, we also distribute to the following states: DE, MA, MD, NJ, NY, OH, and VA. We also distribute to Washington, DC. Of course, you can also come to the brewery in Hershey, PA and buy all the Tröegs beer you’d like right from our General Store. We also fill growlers in our Tasting Room.

 

Where can I find Tröegs beer near me?

 

Go to www.troegs.com. Click on “Our Beers” and select the Beer Finder from the drop-down menu. Enter your zip code to find retailers in your area that sell Tröegs beer.

How does Tröegs control the temperature of the beer?

We utilize a glycol system to chill and maintain tank temperature during fermentation.

Do John and Chris still work here?

Yes, the brothers are still an integral part of the day-to-day business of the brewery. In a nutshell, John oversees the brewing side of the brewery, while Chris handles the business end. Both of them enjoy a shift beer in the Tasting Room more often than not. 

How old are John and Chris?

John was born in 1972. Chris was born in 1973. They are 18 months apart. Feel free to do the math and be prepared to show your work.

 

Is the original brewery (Harrisburg) still open?

No. As of October 2011, we have moved our entire operation to 200 E. Hersheypark Drive, Hershey PA 17033. All current production takes place at our Hershey facility.

 

Does Tröegs plan to package in cans in the future?

We currently have no plans to add a canning line at this time.

 

Does Tröegs plan to expand distribution to my area?

We currently have no plans to expand our distribution area at this time.

 

How long can I store/keep Tröegs beer?

Each bottle of Tröegs beer is stamped with a “Bottled on” date. Although some of our beers can be aged for many years (Mad Elf, Flying Mouflan), the majority of our beers should be consumed within four months for optimum freshness. Our cases are stamped with a “Best by” date to help give an indication of how quickly you should consume the beer. For beers like Mad Elf, Flying Mouflan, and our Splinter Series, feel free to store in a cool area (50-55° F) away from direct light for several years. 

 

Does Tröegs ship its beer cold?

 

While the majority of our beer ships out of the brewery from our cold storage warehouse, the beer is not delivered on refrigerated trucks. However, it is a common misconception that cold beer becomes “skunked” when it gets warm. 

 

Do you make all of you beer here on this brew deck?

Yes. With the exception of our Scratch beers, which are brewed using our experimental Scratch Beer system, all of our year-round and seasonal beers begin life on the brew deck. The Brew deck houses our Lauter Tun, Mash Kettle, Brew Kettle, Hopback Vessel, and Hop Dosers.

Do any of the Scratch Beers ever become year-round or seasonal beers?

 

Yes.  For example, Scratch #4 was so popular that we made it a seasonal beer named Flying Mouflan.  Perpetual IPA also began life as a Scratch Beer, which soon became a seasonal release, and finally the year-round beer that everyone knows and loves.

 

Who decides what beers become Tröegs beers?

 

While virtually everyone at Tröegs has ideas about new beers, ultimately this decision falls to John and Chris Trogner.

 

How many brewers/employees do you have?

Tröegs currently employs approximately one hundred employees, seven of which are brewers.

So, do employees get free beer?

 

Let’s just say that the first benefit listed on a new hire’s letter is “a free case of beer every pay period.”  Enough said.

 

Can I get a job here?

If you think you’ve got what it takes to fulfill your dream of working at a brewery, then feel free to check out our Job Openings on our website for details.  Good luck!

How long does it take to make Mad Elf?

 

We reckon it takes longer to make Mad Elf than the folks at Keebler to make those cookies. But seriously, the entire process takes approximately six weeks from brewing through fermentation.

Who does your artwork?

We have an in-house marketing and design team that handles the majority of the brewery's creative output, but occasionally we employ outside marketing or advertising firms on a case-by-case basis.

 

Tasting Room / Snack Bar Questions

Do you have a restaurant?

While we do not have a full service “restaurant,” we do have a Snack Bar in our Tasting Room. Our Snack Bar focuses on simple, fresh fare that is locally sourced and prepared in-house. With that in mind, we feature a seasonally rotating menu with daily chef’s specials. Click HERE for our full Snack Bar menu.

 

Does your Tasting Room/Snack Bar take reservations?

 

We do not accept reservations. Tasting Room guests should feel free to grab any available seat and head to the bar for beer orders and to the Snack Bar for food orders. Guests can take drinks on the self-guided walking tour adjacent to the Tasting Room.

 

Can a server take my order at a table?

 

For the most part, the Tasting Room is self-service. During our busiest times, we place bartenders on the floor who are able to take drink orders and deliver beers to your table. Tabs originated at the bar are accessible in all areas of the Tasting Room and Snack Bar.

 

If I start a tab at the bar, can I add to it at the Snack Bar?

 

Yes. You can start a tab with a valid credit card (VISA, MasterCard, American Express or Discover) at the bar. Food orders may be added to your tab with a Snack Bar counter employee. Please see a floor server or bartender to close out your tab.

 

Do you serve wine or mixed drinks in the Tasting Room?

 

No, we do not serve wine or mixed drinks. Also, customers are NOT permitted to bring outside beverages into the brewery for consumption.

 

Do you have a catering/special event package?

 

We currently accept reservations for private events at the brewery. Our Special Event Package includes a separate catering menu and bar service. The following options are available:

  • Anthology Room - The back half of the Tasting Room accommodates up to 50 guests for either a cocktail-style event or a seated family-style event. Available Monday-Thursday only.
  • Beer Garden - The outdoor patio space accommodates up to 50 guests with an hors d'oeuvre menu. Available Monday-Thursday only.
  • Barrel Aging Room - The Barrel Aging room accommodates up to 24 guests for a family-style event or up to 50 guests for a cocktail-type event. Available Monday-Sunday.
  • Waterfall Room - A quiet space for private meetings and presentations, the Waterfall Room accommodates up to 20 guests for a classroom-style presentation or a board room-style meeting with stationed hors d'oeuvres and beverages. Available Monday-Sunday.
  • Tasting Room Beer Hall Tables - The Tasting Room Beer Hall Tables accommodate up to 25 guests for a community plate menu and full beverage selection and service. Available Monday-Thursday only.

Please email all requests to aferrari@troegs.com.

 

Can I add a guided tour with my private event?

 

The Guided Tour + Tutored Tasting includes a close-up look at the mill room and brewhouse deck along with full explanation of the brewing process. This small group tour will get to smell and taste ingredients and then be led through a tutored tasting of three Tröegs beers.

 

Where are the bathrooms?

The bathrooms are located immediately to the right when you come into the brewery through the main entrance. Look for the huge Nugget Nectar logo on the wall and you can’t miss it. However, please don’t use the stairs… there’s nothing to see up there, folks!

 

Do you allow smoking at the brewery?

Smoking is prohibited at Tröegs Brewery. This includes inside the Tasting Room and adjacent areas, restrooms, and outside patio area. For your convenience, we have set up a smoking area across the parking lot from the main brewery entrance. The area includes picnic tables and cigarette butt receptacles. We thank you in advance for not disposing cigarette butts onto the parking lot.

Do you have Wi-Fi?

Yes. As a convenience to our customers, Wi-Fi is available in our Tasting Room at no charge. Your internet device should detect it (provided it is functioning correctly). No password is required.